Shipping policy

Dear Destine Studios – Shipping Policy

Digital Products

Most products sold by Dear Destine Studios are digital products and are delivered electronically.

After completing your purchase, you will receive access to your purchased digital product using the delivery method provided at checkout or via the email address supplied during your order.

Please ensure that you provide a correct and active email address when placing your order.

No Physical Shipping for Digital Products

Digital products do not require physical shipping and therefore do not have delivery fees or courier tracking information.

Please check your email, including your spam or junk folder, if you do not immediately receive your digital product.

Physical Products

Where a product is specifically identified as a physical product, shipping or delivery information will be provided on the relevant product page and/or at checkout.

Delivery times may vary depending on the product, destination, courier service and circumstances outside of Dear Destine Studios' control.

Incorrect or Missing Delivery Information

Customers are responsible for providing accurate contact and delivery information when placing an order.

If you experience difficulty accessing a purchased digital product or have an issue with a physical order, please contact us at:

Email: deardestinestudios@gmail.com

We will assist you as soon as reasonably possible.

Contact

For shipping, delivery or digital-product support, please contact:

Dear Destine Studios
Email: deardestinestudios@gmail.com
Location: South Africa